Traintrackr

How do I connect my board to the WiFi?

We have a setup process which guides you through the steps needed. You can get started here: https://www.traintrackr.io/setup

What comes in the box?

The package contains:

Your Tracker Board
Wooden Stand
USB Cable and/or Power Supply (see product description)
Setup Instructions

How do I power the board?

Depending on the product we either include a power supply, or a USB power cable that you can plug into a computer or old mobile phone charger. Check the product description to see which which power option is supplied.

How do I put the stand together?

You can check out our video here: https://www.instagram.com/p/CI_cSpaFqDk/

What do the boards show?

Rain boards show the location of precipitation (rain or snow) where there is more than 10% precipitation for that area on the corresponding radar data
Transit boards with LEDs in between stations (MBTA) show the locations of trains on the network, as accurately as we can based on the data we receive from from the transit networks.
Trainsit boards with one LED per station (London, New York) show when trains are in the stations, again as accurately as we can.

Why can't you show the location of all the trains on the London or New York boards?

For these boards there are more trains in service than there are LEDs on the board, so the LEDs would mostly be on all the time, for this reason we only show trains when they are in the stations.

Can I use any WiFi network?

During the setup process you'll be prompted to enter your WiFi SSID and password to get your board connected. our trackr boards only communicate with 2.4Ghz WiFi networks (and not with 5Ghz networks). Most WiFi networks support 2.4Ghz but if you are having trouble connecting to your network, this could be why.
If a WiFi network requires you to sign in, like at a cafe, then you won't be able to use your trackr there, as there is no way for the board to sign in to that network.
Some customers have had issues with mesh networks, network extenders, and when the SSID is running on multiple frequencies. For this reason we suggest you use a single 2.4Ghz network directly from your router.

I plugged it in and it's not displaying train data, what do I do?

Check our status page, or see our troubleshooting section.

I've moved or changed my WiFi details, how do I reconnect my board?

To reconnect your board to the internet you can go through our setup process again.

Can I reprogram the board?

Yes you can, the main microprocessor is an ESP8266 (esp-12e) which can be programmed like an Arduino through the USB port (or FTDI connector pins on the first MBTA board). Check the product description to determine what LED driver we are using for your board. We've written a blog post to get you started.

Board LED status codes and troubleshooting

Check our troubleshooting section to see common issues and see what our LED codes mean.

I need more help!

You can contact us by email on support@traintrackr.io

FAQ